Wichita Jobs
Front Desk Guest Service Agent
Details:
| Job Category: | Customer Service |
|---|---|
| Salary: | starting at $8.00/hour |
| Education: | High School Graduate |
| FT/PT: | Full-Time |
| Company: | Hilton Wichita Airport |
Job Description:
Accomodate hotel guest by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms.
Presenting statements to and collecting payments from arriving guests. Answering multi-line telephone system, giving directions to surrouding areas, taking reservations and assisting guests with their needs.
Currently both 1st & 2nd shifts available.
Job Requirements
*Must have excellent guest service skills with previous experience in customer service
*Flexibility in weekly schedule and must be available to work weekends and holidays
*Able to stand during entire shift
*Must process and maintain a clean and professional appearance
*Must have basic office skills and phone etiquette
*Reservations or travel agent experience a big plus
*Must be detail-oriented and handle multiple tasks
*Knowledge of general computer programs
Contact Information:
2098 Airport Road
Wichita, KS 67209
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